1 — Project Overview
Basic project data. Much of this may already be filled in from your Dynamics record — please check and correct anything that needs updating.
Contract Type
Select…
JCT Design & Build
JCT Standard BC
JCT Minor Works
JCT Major Project
NEC
Other
Cast Team
Names and roles — Contract Manager, PM, Commercial Manager, Designer, TSM, others.
Next: The Project Story →
2 — The Project Story
This is the most important section — your answers here become the narrative of the case study. Don't worry about polished writing, just give us the detail. The more specific you are, the more compelling the case study.
What was the client trying to achieve? What did they want the finished space to do for them or their tenants? *
Think about their brief, their ambitions, their target occupiers, the problem they were solving.
Example: British Land wanted to transform 6 empty, dated floors into a highly lettable multi-tenant CAT B offering — targeting tech and creative occupiers with a flexible, ESG-conscious scheme to revitalise the building's appeal.
What kind of space was this before works started, and how does the finished result compare? *
Was it stripped back? A tired office? A car park? How dramatic is the transformation?
Example: The floor was a forgotten, underused office with dated finishes nicknamed "the forgotten building" by staff. The finished space is an unrecognisable, standout speculative CAT B with bespoke joinery, full furniture package and full-marks CCS.
What is the one thing you're most proud of on this project? *
A technical achievement, a milestone hit against the odds, a relationship, a design feature, an award — anything.
Example: Hitting PC on the original contracted date despite three major mid-construction design changes — including a full teapoint redesign and an additional condenser room — while managing a 51-storey shared logistics challenge.
Was there anything technically impressive, innovative or unique about the scope or approach?
Unusual materials? World firsts? An approach you've not tried before? Any certifications achieved?
Example: We installed the world's first WELL Coworking rated flex workspace. We used innovative demountable full-height partitions to maximise long-term space agility — a first for Cast on a flex project.
Is this a repeat client or a relationship milestone? How did we win the work?
e.g. re-engaged after a previous successful project, competitive tender win, framework, negotiated appointment based on reputation.
Example: After successfully delivering Level 4, Stanhope specifically requested Cast for their own HQ fit out on Level 33 — a strong endorsement of the relationship and quality of delivery.
If you had to pitch this project to a prospective client in two sentences, what would you say?
Imagine you're at a networking event. What's the headline that makes someone want to know more?
Example: We transformed a forgotten floor into a stunning co-working destination for Stanhope — hitting a 13-week programme in a live building, taking the design from RIBA Stage 2, and achieving full-marks CCS throughout.
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Next: Scope →
3 — Scope
Tick everything that applied to this project, then add a brief description for each ticked item. Even a few words help — don't leave ticked items blank.
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Next: Programme & Delivery →
4 — Programme & Delivery
Logistics, access, and programme performance — the context that explains how the project was delivered.
If yes — did it go smoothly, or did the team have to work hard to protect the date? What happened?
Example: We faced three significant mid-construction design changes. By rearranging our programme activities and staying in close contact with key subcontractors, we absorbed the changes and delivered on the originally contracted date.
If no — what caused the delay, and by how long?
Example: A leak from the floor above caused a 2-week delay to structural works, pushing PC by 11 days. We mitigated further impact through programme resequencing.
What made the logistics of this site particularly challenging or interesting? *
Access, deliveries, building management, working around other contractors, height, City of London restrictions, out-of-hours working…
Example: A single goods lift shared between 7 main contractors across 51 floors created significant logistics risk. We attended daily DABS meetings with building management and all contractors to protect our delivery slots and maintain programme throughout.
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Next: Challenges →
5 — Challenges & Lessons Learned
This section produces the most compelling part of any case study. Describe 2–3 real challenges and exactly how the team overcame them. Be specific — vague answers like "we communicated well" are hard to write from. Good answers name the actual problem and the actual fix.
Example of a good answer —
Challenge 1
What was the challenge? *
What did you do to overcome it? *
What would you tell a future PM doing a similar project?
Challenge 2
What was the challenge?
What did you do to overcome it?
Lesson learned
Challenge 3 (optional)
What was the challenge?
What did you do to overcome it?
Lesson learned
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Next: Sustainability & Value →
6 — Sustainability, ESG & Extra Value
These details often differentiate Cast in bids. Be as specific as possible — actual certifications, percentages, and tangible outcomes land much better than general statements.
What sustainability targets or strategies were in place, and what did Cast do to meet or exceed them?
BREEAM rating, WELL certification, reuse/retention strategy, % remanufactured furniture, waste targets, Solace partnership, circular design approach…
Example: Client target was BREEAM Excellent. We partnered with Solace for a circular design review, maximised retention of existing ceiling and services, and specified 53% remanufactured furniture — achieving BREEAM Excellent and a full-marks CCS.
Did Cast add value beyond the contracted scope? Any cost savings, design improvements, or proactive extras?
Value engineering during precon, identifying a better material, saving programme through sequencing, design revisions that improved the space…
Example: During preconstruction, we identified that the existing ceiling grid could be reused across 60% of the floor, saving the client approximately £40k and avoiding unnecessary strip-out waste — well beyond our contractual obligation.
Any awards, certifications or recognition received on this project?
Example: Full marks CCS (45/45), BREEAM Outstanding, WELL Coworking rating — world's first for a flex workspace.
Any social value activity?
Volunteering, charity events, apprenticeships, local supply chain, community engagement…
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Next: Final Details →
7 — Final Details
Almost done. These last questions help us add a human angle and spot future opportunities.
Any interesting, memorable or fun facts about this project you wouldn't mind the client reading?
A record broken, a great stat, a human interest angle, something that made this project memorable…
Example: The floor was nicknamed "the forgotten building" by staff for years — the finished project completely changed that reputation and the building's lettability overnight.
Any follow-on work or future opportunities with this client as a result of this project?
Example: We were subsequently invited to partner with KOBA again to deliver their second flex space at The Rowe, Whitechapel — 25,000 sqft.
How was the handover and completion experience for the client?
Anything else worth including that doesn't fit the above?
Your name *
Your email *
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